Return and refund policy

Effective Date: July 30, 2026

At fmmmtfgp.shop, we are dedicated to providing customers with a reliable and transparent return experience. If your order does not meet your expectations, you may request a return according to the conditions below.

Return Eligibility

Customers may request a return within 30 days after receiving their order.

To be eligible for a return:

• The product must be unused and kept in its original condition.
• Original packaging, accessories, and included materials must be returned.
• Proof of purchase or valid order information must be provided.

Products damaged by improper use, accidental damage, unauthorized modifications, or missing parts may not qualify for return.

Return Request Process

Please contact our customer support team before sending any item back.

Email: info@fmmmtfgp.shop

Please include:

• Order number
• Product details
• Reason for return
• Photos or additional information if the item is defective, damaged, or incorrect

Once your request has been reviewed, we will provide the return instructions.

Return Inspection

Returned items will be inspected after arrival. Refund approval will depend on whether the product meets the requirements of this policy.

Refund Processing

Approved refunds are generally completed within 5–10 business days after the return inspection is completed.

Refunds will be issued to the original payment method used during checkout.

Return Restrictions

Items returned after the allowed period or products that do not satisfy the return requirements may not be accepted.